TILAUSOHJEET JA EHDOT / ORDERING INFO & GENERAL CONDITIONS

SUOMEKSI / IN FINNISH

Laita haluamasi levyt ostoskoriin (shopping cart) ja siirry checkout-sivulle. Muista valita oikeat postikulut ja varmasti oikea haluttu maksutapa! Väärien postikulujen valinta saattaa johtaa tilauksen välittömään perumiseen! Jos et ole varma jostakin asiasta, laita ensiksi sähköpostia ja kysy. Tarkista että tilauksessa on tuotteet ja oikeat määrät (ettei ole esim ylimääräisiä kappaleita). Tarkista myös että osoitteesi on varmasti oikein! Tilaus on mennyt läpi kun olet painanut "confirm order"-painiketta. Maksua odotetaan pääsääntöisesti heti hoidettavaksi mutta maksuaikaa järjestyy tarvittaessa 10 päivän verran tai tilaus voidaan perua maksamattomana. Muista tarkistaa myös mahdollisesti sähköpostin roskapostikansio, tilausvahvistukset voivat helposti päätyä sinne.  Jos kysyttävää tai ongelmia niin voi laittaa sähköpostia order (at) outofthedungeon (piste) net tai outofthedungeon (at) protonmail (piste) com

Älä tee tilausta ilman toimivaa sähköpostiosoitetta.

Alle 12 euron tilauksia ei voi tehdä.

YLI 100 EUROA YLITTÄVÄT KOTIMAAN TILAUKSET ILMAN POSTIKULUJA! Myös noudot mahdollisia. Kysy sähköpostilla lisätietoja ennen tätä vaihtoehtoa käyttäessä.

Mahdolliset palautukset käsitellään tapauskohtaisesti ja asiakas maksaa itse postikulut palautuksesta. Avattuja/käytettyjä/päällä pidettyjä tuotteita ei voida palauttaa.

Mahdollisista "vahingossa" tehdyistä tuplakappale-tilauksista ei palauteta rahoja. Tarkista tilausta tehdessä huolellisesti että kaikki on kuten pitääkin.

Jos haluat lisätä levyjä jo sisään laitettuun tilaukseen, laita asiasta sähköpostia niin päivitetään levyt jo tehtyyn tilaukseen. Älä tee uutta tilausta.

Levyjen lisääminen/poistaminen tilauksesta ei ole enää mahdollista sen jälkeen kun tilaus on päivitetty lähetetyksi.

Tilauksen tehdessäsi hyväksyt yllämainitut tilausehdot.


IN ENGLISH

SHIPPING FROM FINLAND

Put the items you want into the Shopping Cart and finish the order through checkout. Remember to choose correct shipping and payment option! Wrong options may lead into immediate cancellation of the order! If you are unsure about something, please email and ask first. Check the cart content and be sure there are no dublicates or other unnecessary surplus copies before ordering. Once the order has been confirmed the payment is expected immediately but ultimately you have 10 days minimum to pay the order or it will be cancelled as non-paid. If the order confirmation does not show up in your email, check the spam folder also as such messages easily end up there. Any questions about ordering, payment methods or any problems in general can be sent to order (at) outofthedungeon (dot) net or outofthedungeon (at) protonmail (dot) com

Certain countries are not enabled on the shop by default if there's never been ordered before. If your country is not available, send email and we look into if it can be activated. There are regions where we do not ship at all (certain Middle East and Far East countries).

Use only working email address to make orders. We reserve right to cancel the order without further thinking if the email address can't be replied back when needed to.

We reserve full right to delete shop accounts with deliberate fake addresses without any warnings.

Orders under 12 EUR can't be done. You must place at least one item of 12 EUR so that order than be made.

Possible item returns will be handled on a case by case basis and customer has to pay for the return shipping. Opened/used/worn products can't be returned.

No refunds over "mistake" dublicate/surplus copies. Check your order contents carefully before ordering.

Make sure the shipping address is correct when ordering! If the shipping address ends up to be incorrect and the package gets returned, the customer will pay any reshipping expenses.

Make sure the phone number is included in the address details when ordering! Giving incorrect phone number or just zeros as your "phone number", then you are solely responsible for any distruptions in the delivery.

Any possible custom fees are always on buyers own responsibility and won't be reimbursed.

Once the order is updated as "shipped", no items can be changed.

Orders must be paid within 48 hours after the order has been confirmed. Please don't order if you don't have money to pay, you're on vacation or otherwise out of reach.

DON'T DO DOUBLE ORDERS AND LATER ON ASK FOR COMBINED SHIPPING. IF YOU ALREADY PAID THE ORDER, THEN THIS IS NOT POSSIBLE. You pay twice, then it's two packages. Period.

By making an order you agree to conditions stated above.


Some basic postage prices. All prices taken from the webpages of Finnish Post Office, www.posti.fi
We have no control over these prices and there are absolutely no other options for overseas shipping. Remember that no matter what, ordering just a single LP will always have the hardest shipping costs. Gather up friends and make a large order together.

1-2 CD’s or 4 tapes:
Finland: 4.20 EUR
Europe: 6.75 EUR
USA & ROW: 8.40 EUR (Economy - Registered 31.50)

NOTE: Registered letter is no longer offered because of changes in the letter pricing. Instead when you need tracking, use the package option.

Up to 4 CD's:
Finland: 5.90 EUR (XXS-paketti) (NOTE! Åland/Ahvenanmaa 8.40 EUR)
Europe: 11.25 EUR
USA & Canada: 14.70 EUR (Economy)

NOTE: Registered letter is no longer offered because of changes in the letter pricing. Instead when you need tracking, use the package option.


LP - READ: Flat rate shipping with tracking up to 30 kilograms. Doesn't matter if you order one or thirty LP's, shipping stays the same. Tracking always included.
Finland: 6.90 EUR
Europe: 19.90-21.90 EUR, this varies between different countries. Germany, Belgium, Sweden, Denmark are 19.90 but countries like France, Greece, UK, Italy, Poland, Netherlands, Spain it's 21.90.
USA, Norway, Russia, Japan, Australia: 45.90 EUR